How to Make and Cancel an Appointment

Routine and Urgent Appointments

To request a routine or urgent appointment or to arrange a phone consultation with the doctor:

 

To Cancel an Appointment

Please inform us early if you can’t make your appointment, this allows us to offer the slot to someone else.

Cancellations made less than 30 minutes before will count as a no-show (DNA), missing appointments wastes NHS resources and may result in removal from our list.

 

Extended Access

We offer more accessible appointments within West Kent with GP’s, Nurses and other Health Professionals until 8pm on weekdays.  Weekend and holiday appointments are also available.

Contact us online to make or cancel appointments.  If you need a Saturday, Sunday or evening slot, please specify.  The appointment location might not be at this surgery.

 

If you need help when we are closed

  • Use NHS 111 online  – (for people aged 5 and over) or call 111 (for a child under 5).
  • Call 999 in a medical or mental health emergency.  This is when someone is seriously ill or injured and their life is at risk.
 

How to Request a Home Visit

If you are housebound or unable to leave your home due to an illness or disability and require a home visit please contact us online.

If you are unable to contact us online please ring us on 01892 833 331.

A doctor or nurse may call you back and may provide advice over the phone, decide if a nurse visit or hospital trip is better.

 

GP Training

You might meet a GP registrar, a doctor in special training for General Practice.

Sometimes we ask to record your consultation for training.  You can withdraw your consent after the visit.

Medical and clinical students also gain experience in our practice under supervision.

Reception Enquiries

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