Welcome to Woodlands Health Centre
Many more General Practice appointments now available in West Kent
We are delighted to be able to tell you that from 1 October 2018, you can book to be seen by a GP, nurse and other health professionals in West Kent until 8pm Monday to Friday, and at weekends and bank holidays.
This is part of a national drive to improve access to GP services and give people the opportunity to see health professionals at a time that suits them.
To find out more, and book one of these appointments, please just phone us on 01892 833331 and speak to the receptionist, who has been trained in care navigation, and will help you see the right person for your needs.
They will offer the new appointments routinely but do tell them if you particularly need a Saturday, Sunday or evening slot. They will also tell you where the appointment will be – please note the details carefully, as it may not be at this surgery.
Please ring NHS 111 as usual if you need medical assistance when we are closed and it cannot wait until we reopen.
The doctors and staff at Woodlands Health Centre are proud to offer the highest standard of patient-centred healthcare.We run many important clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations, and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and we value your comments and feedback.
Over the coming months you will notice our receptionists will ask you for a brief outline of your problem when you ring for an appointment. This is because we are introducing something called "care navigation". It means we are training receptionists and clerical staff to help them help patients by indentifying the most appropriate place for their care.Through this specialist training our practice team will be able to direct you to the most appropriate health clinician for your needs.
Receptionists will never offer clinical advice or triage: this new way of working is about offering you the choice to see more appropriate professionals in the practice team or elsewhere. If they can deal with the problem directly it will often be quicker and means you may not need to see the GP at all. By working this way it helps to free up time for GPs to care for patients with complex or serious health conditions that can only be managed by the GP. The choice is always your though and you will never be refused a GP appointment but we hope the next time you contact your GP and speak with the receptionist you will see the value of seeing another health care professional. Please click below to see what services are available.
Next surgery closure
Tuesday 16th July from 12 noon for staff training
For Help With Deciding the Right Service for You:
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over a million people across the UK. The results show how people feel about their GP practice.
To see how we are performing and to compare us to other practice go to
EXTENDED HOURS SURGERIES
On Monday morning and evening and on alternating Thursday and Friday mornings and evenings we have extended surgeries in which doctors each cover an earlier or later surgery slot on rotation to ensure that any patients who are commuters, and are therefore unable to make an appointment during our normal surgery hours, are still able to have an appointment.
These are not able to be booked online, please request one of these appointments from the receptionist.
They run from 7:00 AM to 8:00 AM 6:30 PM to 8:30 PM and the GPs rotate the clinics so you may not be able to see your own GP
Click on the link to view the latest West Kent Clinical Commissioning Group Newsletter
West Kent CCG Newsletter
There are screening services which you are entitled to under the NHS. Visit www.nhs.uk for full details
(Site updated 18/06/2019)